Refunds and Returns
RIGHT OF WITHDRAWAL
Pursuant to the provisions of Articles L. 221-18 et seq. of the Consumer Code, the Customer has a right of withdrawal that he or she may exercise within a maximum period of fourteen (14) clear days from the day of receipt of the Product(s) concerned or the receipt of the last Product referred to in your Order if it has been delivered in several instalments, without having to justify the reason. When the fourteen (14) day period expires on a Saturday, Sunday or a public holiday or non-working day, it is extended until the next working day.
To exercise their right of withdrawal, they must send an email to the following address :
I will then contact the Client using the contact details provided in order to organise the return of the Products, the direct costs of which remain at his expense.
Packages must be returned to the following address:
The refund will be made as soon as possible from receipt of the returned Product(s) and at the latest within 14 days of receipt(s) and will be made via the means of payment used for the purchase.
However, the refund can only be made if the Product is returned in perfect condition, in its original packaging, accompanied by all possible accessories. In addition, Products inseparably mixed with other Products will not be refunded.
The Client will be the only one who can exercise this right of withdrawal. In the event of delivery to a person other than the Customer, this right cannot be exercised by the recipient of the Order.
MME AIT-ELHADJ NOEMIE
41 AVENUE DE PARIS
95600 EAUBONNE
FRANCE